At Izquierdo Law Firm, P.A., our mission is to provide exceptional legal service to individuals in the South Florida area. We provide zealous advocacy while maintaining the highest ethical standards and reputation. We treat every client like our ONLY client. We give our clients the same level of attention that we would want to receive ourselves.
We have a set of 10 Core Values focused on how we treat clients and how we run our office internally. They are:
1. We Serve The Client
While we are the ones with the training and experience to help, this is your case and your life that is at stake. We are here to serve you and provide you with information, educate and counsel you so that you may receive the best possible outcome for your case. We are here for you.
2. We Treat Clients Like Family
We understand that hiring a lawyer is stressful and likely means that you have a problem you need solved. That is a responsibility we do not take lightly and strive to treat you like our ONLY client. We are people too, and have either been represented by attorneys or have referred friends and family to attorneys and we know you deserve to be treated a certain way. The way we all want to be treated. The way we treat our closest friend or family member.
3. We Accept Very Few Cases
Personalized, Aggressive and Compassionate representation. We practice what we preach and we are selective with the types of cases we accept so that we can give each and every client the time and attention they deserve.
4. We Empower Through Education
We never hide the ball at Izquierdo Law Firm. We believe everyone deserves to be informed and understand their legal situation. We take our time with people during their initial consultation and throughout our representation. We have also written numerous consumer guides to educate individuals about their legal situation and are happy to share them with you.
5. We Do The Right Thing
There is no shortage of lawyer jokes and stereotypes out there. We are not going to be one of them and strive every day to make sure we are breaking away from those assumptions. You have chosen to trust us with your case and we believe you deserve a lawyer that is compassionate, honest, ethical, authentic and trustworthy.
6. We Practice Open, Timely and Real Communication
Whether we are communicating with clients or with one another, our communication is always open and honest. In order to do our job and work toward obtaining the best possible outcome for each client, everyone has to be honest, transparent and not keep secrets. We keep our clients informed and up-to-date on all aspects of their case or legal matter and make sure they know what to expect as they embark on their legal journey with us.
7. We Solve Problems
We understand that if you are hiring a lawyer, there is a legal situation you need resolved. Lawyers, by nature, training, and education, are problem solvers. However, when you come to us with your legal problem we will not open a file and let you sit in our file cabinet collecting dust. We believe in getting right to work on your case so that we may help solve your problem as quickly as possible while still adhering to our mission of providing exceptional legal service and striving for the best outcome possible.
8. We Strive To Understand People
If our experience and background both inside and outside the practice of law has taught us anything, it's that no two people are exactly alike. We understand that people come to us during difficult times and in order to help them achieve the best possible outcome, we must first understand them, their situation, where they are coming from and what's most important to them. Simply put, no two clients lose sleep over the same exact thing. You deserve to be treated as more than just another number.
9. We Invest In Continuous Improvement
We believe that you are either getting better or you are getting worse; there is no such thing as staying in the same place. That is why we will never stop finding ways to help our clients or one another. We will continue attending legal education seminars and learning as much as possible so that we can better serve our clients.
10. We Strive To Provide An Exceptional Client Experience
Even if clients come to us during the toughest times, we want them to have a great experience and leave knowing that Izquierdo Law Firm looked out for them and treated them the way they deserved to be treated--like family. Simply because we are serving clients in the legal arena does not mean they cannot be treated with respect and compassion. We care about our clients and strive to provide a client experience that is up to the standards of companies outside of the legal profession.